Privacy Policy

Last updated: 9 October 2026

JobKaart ("JobKaart", "we", "us", "our") provides job, quote, and invoice management software for South African tradespeople. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to jobkaart.co.za and the JobKaart application.

We process personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

1. Information We Collect

Account information you provide when you sign up: name, email address, phone number, and business details. If you sign in with Google, we receive your name, email address, and profile picture from Google.

Business data you enter, including your customers' names, phone numbers, addresses, and the quotes, jobs, and invoices you create for them. This is your data — we store it on your behalf to run the service.

Usage and device information, such as log data and cookies used to keep you signed in.

2. How We Use Information

  • To provide, operate, and maintain the JobKaart application
  • To authenticate you and keep your account secure
  • To process subscription payments
  • To send you service-related emails (e.g. quote/invoice notifications, password resets)
  • To respond to support requests
  • To improve and troubleshoot the service

We do not sell your personal information, and we do not use your customers' data for any purpose other than delivering the service to you.

3. Third-Party Service Providers

We use the following processors to operate JobKaart. Each only receives the information needed to perform its function:

  • Supabase — database hosting and user authentication
  • Google — optional "Sign in with Google" authentication
  • PayFast — subscription payment processing (JobKaart does not store your card details)
  • Resend — transactional email delivery
  • Vercel — application hosting

4. Data Storage & Security

Your data is stored on encrypted cloud infrastructure and transmitted over encrypted (HTTPS) connections. Access to your account data is restricted to what's needed to operate the service. No method of storage or transmission is 100% secure, but we take reasonable technical and organisational measures to protect your information.

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Object to certain processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details below.

6. Data Retention

We retain your account and business data for as long as your account is active. If you delete your account, we will delete or anonymise your personal information within a reasonable period, except where we are required to retain records for legal, tax, or accounting purposes.

7. Cookies

We use essential cookies to keep you signed in and to remember your session. We do not use third-party advertising or tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the application. The "Last updated" date above reflects the most recent revision.

9. Contact Us

For any questions about this Privacy Policy or your personal information, contact us at mariuserasmus69@gmail.com.